A few days ago I needed to convert image files from one format to another. Searching for the software, I found IvanView, an apparently reputable company whose program once got 4 stars from CNET. I download and installed the converter. Right after that I started having trouble with my Firefox browser. After I did a Google Search, and tried to go to one of the results, I’d be directed elsewhere. Trying to use Avis.com in America put me on Avis’s Australian website — and many relocations were much worse. Internet Explorer still worked okay.
I searched “Firefox virus.” I found a post about a problem that was the same as mine, with the reassuring words that it will just mess with your web surfing. The outlined solution steps, however, were either very complicated or didn’t solve the problem.
Later I started to have trouble with Internet Explorer. I used Norton Antivirus to scan my hard drive. It found nothing of importance. But it did tell me I had some sort of incoming malware. Then it told me to restart my computer. I did so — and was unable to log on! No one had reported this problem in what I’d read.
At this point I did a full system recovery (from a few weeks earlier). It took a few hours but then everything was fine. It’s unfortunate, though, that Mozilla and Norton, not to mention Microsoft, haven’t managed to protect against a virus that has been around for almost a year, as far as I could tell. You should be able to fix this by downloading a free antivirus program.