Seth's Blog

The subtitle of Paul Midler’s book is “An Insider’s Account of the Tactics Behind China’s Production Game.” Midler is an American who helps American and European companies get stuff made in China. The book is about how, in a dozen ways, Chinese manufacturers manage to make manufacturing deals more profitable to them at the expense of their customer — and, often, the ultimate consumer. Most of the book is about what happens to an unnamed American company that imports “telephone numbers” of beauty products. One problem is “quality fade.” The product slowly gets worse until the importer objects. For example, at one point the fragrance put in liquid soap was changed. Instead of different fragrances for products with different labels, almond was used in every case. So a product labeled Aloe Vera smelled of almond. (I discovered I couldn’t trust flaxseed oil made in China.)

A friend of mine became a vegetarian after working at Burger King. Midler had a similar conversion:

I found myself losing faith in all sorts of products manufactured in China. I was soon careful to purchase health and beauty products that were not made by local [i.e., Chinese] companies, but by large, multinational corporations — but then I realized the body wash I had been using, while it was made by a reputable global company, was actually manufactured in a plant located in South China. . . . I knew these production managers well. . . . They believed that what a customer didn’t know couldn’t hurt him.

I found myself using less body wash, eventually relying on only hot water for my showers. When no one seemed to notice the difference, I stopped using the wash altogether. And then I stopped using soap, as well. . . . Why take any chances?

The attitude of cheat your customer as much as possible isn’t a great long-term strategy, as Chinese manufacturers are learning — the situation used to be even worse. A friend of mine analyzes the situation like this: For a long time Chinese were taught Confucianism. When the Communists took over, that changed to The state is God. Now that system of morality is gone, but nothing’s replaced it. In Systems of Survival, Jane Jacobs wrote about two systems of morality, a “guardian syndrome” and a “commercial syndrome.” The commercial syndrome, appropriate for trading, placed great weight on honesty. (The guardian syndrome, in contrast, placed great weight on loyalty.) Behind Jacobs’s classification was the implication that these syndromes had evolved because they worked better than other possibilities.

Poorly Made in China was easy to read. It has those two essential elements: it’s a series of stories, long and short; and the author feels strongly about his topic.

The Shangri-La Diet has made a list of Top 10 Craziest Diets Ever. Part of the description:

The principle behind this diet is that the body has a set point (the weight that it wants to sustain) and appetite is moderated by the body to ensure that you stay at your set point.

That’s exactly right. The idea that this is “crazy” amuses me.

From Time:

When he first started coming to me, I gave him the usual anti-inflammatory medications we use for arthritis pain. He had no side effects, but he wasn’t helped much either, so he stopped the pills and lived with the pain. Then he found turmeric. Soon enough, there was no pain at all. [Note that this couldn't be a placebo effect.] And his lower back and hands, which ached before, were also now pain-free.

Is this another example of foreign substances reducing arthritis? (Not to mention other immune disorders.) Or something different? I don’t know but it’s really interesting.

Thanks to Chuck Remes.

A friend of mine named Margaret Meklin recently won the Russian Prize — awarded for the best work in Russian by a writer living abroad — in the short-story category. From her amusing essay about going to the prize ceremony in Moscow:

I chose to participate in this contest out of desperation: Working at a U.S. company in the customer service department, I was somewhat tired of clients who didn’t hide their annoyance at my Slavic accent.. . . I was hoping that upon winning this prize, I would acquire an inner strength protecting me from [their] impatience.

. . .

After the ceremony, I stumbled upon the main juror, the one who had ironically called me a “genius,” and the phrase he greeted me with was, “Are you surprised that you got it? You haven’t read the other nominees . . . they were even worse than you!”

A friend of mine, who lives in Shanghai, has a 3-year-old son. She gets all her parenting advice from the Internet. This would be uninteresting except that her mother lives with her. (So does her husband’s mother.) On a daily basis, in other words, whatever her mom thinks about how kids should be raised is being ignored. My guess is that her mom actually likes the situation because it removes a source of conflict. But I didn’t dare ask.